Privacy Policy

Effective Date: June 6, 2026

This Privacy Policy explains how Opulse ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

Personal Data You Provide

When you create an account or use our services, we may collect:

• Name
• Email address
• Phone number
• Date of birth (used solely for age verification)
• Payment information (processed securely through Telegram's native payment system; we do not directly store payment card details)

Automatically Collected Data

When you access our platform, we automatically collect certain technical information, including:

• IP address
• Device type and model
• Operating system
• Browser type (where applicable)
• Access times and dates
• General location data (city or region level)

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience and analyze platform usage. You may adjust your browser or device settings to refuse cookies, though some features may not function as intended as a result.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and subscriptions
• Provide, maintain, and improve our services
• Send service-related and administrative communications
• Ensure platform security, prevent fraud, and detect illegal or abusive activity
• Comply with legal obligations and cooperate with law enforcement as required
• Analyze usage patterns to improve user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our platform (e.g., infrastructure, payment processors), under strict confidentiality and data protection obligations
• Law enforcement or regulatory authorities when required by applicable law, court order, or to protect the rights, safety, or property of our users or the public
• Successor entities in the event of a merger, acquisition, or sale of assets, with prior notice provided to users

4. Data Retention and Deletion

We retain your personal data only as long as necessary to provide our services and fulfill our legal obligations. Message content is automatically deleted after a defined number of days and is not stored by Opulse beyond that period. You may request deletion of your account and associated personal data at any time by contacting us at the address below.

5. Security

We implement industry-standard technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is entirely secure. We encourage you to use strong credentials and to notify us immediately of any suspected unauthorized access to your account.

6. United States Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you, the purposes for which it is used, and with whom it is shared.
• Right to Delete: You may request deletion of personal data we have collected from you, subject to certain exceptions permitted by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Do Not Sell or Share: We do not sell or share your personal information with third parties for their direct marketing or advertising purposes.

To exercise your California privacy rights, please contact us at [email protected].

7. Children's Privacy

Our services are strictly intended for users aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will take prompt steps to delete such information. If you believe a minor has submitted information to us, please contact us immediately.

8. International Users

Opulse serves users across multiple countries, including Taiwan, Japan, Indonesia, Thailand, and the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. We take steps to ensure your data receives an appropriate level of protection wherever it is processed.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected]